Terms and Conditions
Introduction
Welcome to Zareen Homes! By using our website, you agree to our terms and conditions. If you do not agree, we kindly ask you to refrain from accessing our site.
Return & Exchange Policy
Zareen Homes allows exchanges for faulty or incorrect items within 14 days of delivery. You can cancel your order before it is processed, making shopping simple and hassle-free.
ZareenHomes does not offer any cash refunds.
However, in rare cases like a product is faulty, damaged or incomplete item was delivered, you can contact our customer service through email at [email protected] or you can WhatsApp ( Message ) us at +92 335 2929816 and we can provide you with replacement or exchange.
Orders cannot be cancelled after 12 hours of order placement.
Orders purchased from online store would be returned/exchanged based on the policies while purchase made from stores will be returned/exchanged from stores under the given conditions.
Privacy policy
Zareen Homes respects the privacy rights of our online store visitors. The following information is provided by Zareenhomes to enable our online visitors to be fully informed of our privacy policies
Shipping Policy
We aim to deliver all services promptly within Pakistan. Delivery times range from 2 to 4 working days, depending on your location. Delivery charges will be calculated at checkout.
Payment Methods
Zareen Homes offers multiple payment options for your convenience, including Cash on Delivery (COD), Easypaisa, JazzCash, and direct bank transfers.
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW?
When you register, you are consenting to the collection of your personal data which includes your name, email address, contact number, delivery address, shipping and billing address so that we can process and fulfill your order. Saved details will never be shared with third parties and will only be used to process your order using our payment service provider’s systems.
Contact Us
Please contact us at the following mobile number or send an email
Customer Service +92 335 2929816
Email: [email protected]
Frequently Asked Question
At Zareen Homes, we understand that you may have questions about our products and services. Below, we’ve compiled a list of frequently asked questions to help you make the most of your shopping experience at the best online store in Pakistan for cookware and kitchenware
Do you offer cash on delivery (COD) services in Pakistan?
Yes, we do offer Cash on Delivery (COD) services for orders within Pakistan. This option provides you with the flexibility to pay in cash when your order is delivered to your doorstep. Please note that COD may have certain limitations depending on your location, so be sure to check the availability during the checkout process.
What are the shipping options and delivery times for orders in Pakistan?
We offer various shipping options to cater to your needs. Delivery times may vary depending on your location within Pakistan. Standard shipping typically takes 48 hours, while express shipping options are available for quicker deliveries. You can review the estimated delivery times and choose the option that best suits your requirements during the checkout process.
What is your return policy for customers at Zareen Homes?
We understand that sometimes a product may not meet your expectations. Our return policy allows you to return products within a specified timeframe, provided they meet certain conditions. Please visit our "Returns and Exchanges" page for detailed information on the return process, eligibility criteria, and any associated fees.
How can I track my order once it has been shipped?
We understand that sometimes a product may not meet your expectations. Our return policy allows you to return products within a specified timeframe, provided they meet certain conditions. Please visit our "Returns and Exchanges" page for detailed information on the return process, eligibility criteria, and any associated fees.
+92 335 2929816
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